email page to a friendHow to Choose an EAP Provider
Capped Service Model
A capped service program limits the number of sessions of counselling the employer will underwrite. The caps usually fall between four to eight sessions.
Con
Many problems can be solved in this number of sessions. But major life traumas, clinical depression, couple issues or addiction problems are rarely successfully treatable within the capped model.
These more difficult problems often have to be turned over to community resources thus losing any proactive or preventative initiative.
- Sometimes the company or service provider will need to negotiate with the capped system model to get the OK for more sessions. This can potentially compromise confidentiality.
- Service is basically reactive, non-preventative, in nature.
Pro
- Costs are basically contained. Usually costs are by the case, through utilization statistics or per employee rate.
- 80% of employee problems will be dealt with effectively through this model.
- Service is basically reactive.