email page to a friendPeople Pressures in the Workplace
Interpersonal conflict is the main source of workplace stress. Managing this source of stress is vitally important to both employee well-being and organizational success.
You Will Learn:
- An expanded repertoire of people skills to understand and deal with interpersonal differences in the workplace
- Tools to assist in dealing with conflict at work
- Role play to practice these skills and search for alternatives
Content:
- Common sources of people pressure on the job
- Unclear supervision
- Team tensions
- Dealing with difficult people
- Mixing up your support networks
- Fear of conflict
- Skills for handling people pressures
- Being direct
- Using effective language
- Lowering your expectations – not productivity
- Increasing understanding
- When to get tough
- Being "nice"
- Staying focused
- Getting support
- Practice & role play
- Questions & discussion
Who Should Attend:
- All employees at every level of the organization
Suggested Workshop Length – 2 Hours